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ITM
ITM stands for Interactive Teller Machine. ITM look similar to an ATM, but with a couple of big differences -- you can perform more banking transactions and speak with a Levo personal teller using live video.
Get more from your drive-thru banking experience.
Interactive Teller Machines
The ITM is open beyond the branch’s normal business hours and will let you conduct business any time that is convenient for you. An ITM is better than an ATM because it will walk you through regular banking transactions without assistance. However, if you run into a question during business hours a Levo member service associate can help you to complete your transaction. Simply press "Help" to speak with a member service officer. Our friendly associates can assist with virtually any transaction you can do in person including:
- Cashing checks
- Making payments to loans
- Make withdrawals
- Make transfers between accounts
- Depositing checks and cash (no deposit slips needed!)
It's easy to use. Simply touch the screen to get started. You may use your account number or debit card to access your account.
Enjoy enhanced convenience and greater privacy.
How does it work? Watch me.
Additional FAQs
An ITM is an Interactive Teller Machine. ITMs allow you to speak with Levo associates through two-way live video. You get the same great service from our tellers in a simpler, more secure way.
Members simply touch the screen to get started and follow the easy prompts. If needed, you can speak to a Levo service associate who can guide you through your transaction as well. It’s that easy!
Our ITM member service officers are located in Sioux Falls, SD. Video calls are answered by our Cliff Branch and Service Center.
Most in-person standard banking transactions can be done at an ITM, including cashing checks, cash and check deposits, cash withdrawals, loan and mortgage payments and transfers.
No, deposit slips are not needed with ITM transactions.
We always want to provide our members with enhanced convenience and personalized service while leveraging the latest technology. Our ITMs allow us to serve you more efficiently.
Absolutely! Even with the ITMs, there will always be Levo employees in our branches during our lobby hours to help you. Whether you need assistance with your transaction, opening an account or applying for a loan, Member Service Officers will be happy to help.
No, when you use a Levo ITM, you are served by one of our Levo employees working remotely from a location in Sioux Falls. There are still Member Service Associates and tellers in the branch ready to assist you when needed.
No. ITMs can do many additional types of transactions than traditional ATMs can do. Levo still has ATMs available to do transactions, like withdrawing cash. The ITMs are ideal for transactions that would normally require a personal member service officers, except now you can do it all on your own with the ITM.
Interactive Teller Machines are available at our:
- 69th & Cliff Branch
We will continue to update this page and let you know when ITMs will be available at a branch or drive-thru near you!
We have a team of member service officers assisting members, so you may not always speak to the same person. Instead, the next available officer will be able to assist you.
While your transaction posts immediately, your funds will be accessible based on our Funds Availability policy which was disclosed during your account opening.